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    BOV Contact details for COVID-19 measures...
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Support to Customers
Measures to support Personal Customers

If you are being adversely hit by the current COVID-19 scenario, whether this is affecting your employment or business activity, we can help you through our supporting measures:

Flexible moratoria
A minimum of 3 months moratorium on both capital and interest will be applied for home loans and personal loans. The length of the moratorium will be tailored according to your situation and needs

Increases in Overdraft and Credit Card Limits:

Assistance will be provided to meet your short-term financial needs through temporary increases in overdraft and credit card limits subject to eligibility criteria at no extra charge

Waiver of Fees:

No fees will be charged on rescheduling of home loans and personal loans. Late repayment fees on late credit card repayments will also not be charged. This is for a temporary period.

Extensions on Drawdowns and Utilisation of Credit Facilities:

The Bank will entertain term extensions on drawdowns and utilisation of loans free of any charges. These extensions will also apply to the facilities featuring fixed term rates.

We are ready to support you and provide you with the assurance and peace of mind during these turbulent times. 

For Assistance:
Send us an email on [email protected] specifying your:
  • Request
  • ID number
  • Mobile number
  • Branch where your account is held
One of our Relationship officers will contact you to provide the necessary assistance.

Alternatively, you may call on 2275 3500, Monday to Friday from 8.00am to 4.00pm.
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Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap. 371 of the Laws of Malta) and the Investment Services Act (Cap.370. of the Laws of Malta).