Strengthening Customer Service at BOV
Bank of Valletta is pleased to offer longer hours of service from 16 of its branches. The aim of this initiative is to accommodate the busy schedules of its valued customers making their modern day banking tasks easier.
Geoffrey Ghigo, Head Retail Network at Bank of Valletta said, ‘Keeping our doors open for longer hours reflects our commitment to continually strengthen the customer experience by ensuring that we listen and act in line with customer needs. We always strive to be close to our customers by providing tailored financial solutions in a more convenient and accessible manner.’
The new extended customer hours will be from 3.30 pm to 6,00 pm every Thursday. During these hours, customers can open new accounts, discuss investment options, apply for or seek information on BOV products such as home loans, personal loans, debit and credit cards and internet banking services.
Customers are welcome to either visit or set up an appointment at one of the branches offering longer opening hours as listed below: