What happens if my card expires and I receive a
renewal card? Or if I have to change my card since it is damaged?
In this instance you do not need to take any action, you may continue to use the BOV 3D Secure app for online payments without issues.
What happens if my card is lost and I have to replace it? Or if I apply for a new card?
If you wish to use the new card you received, or the card you received to replace the card you reported as lost, you will need to access the BOV 3D Secure app and unenroll by tapping ‘UNENROL’ on the top right hand corner. Then enrol one of your cards and automatically all your valid cards will be available to use for 3D Secure online payments.